Refund policy

At SILAHNA Golf Tools, we stand behind the quality of our products and want you to be satisfied with your purchase.

Returns

We accept returns within 30 days of delivery for unused items in their original condition and packaging.

To initiate a return, please contact us with:

  • Your order number
  • Reason for return
  • Photos (if the item arrived damaged or defective)

Refunds

Once your return is received and inspected, we will notify you regarding approval of your refund.

Approved refunds will be issued to the original payment method within 5–10 business days.

Non-Refundable Items

The following items are not eligible for return:

  • Products showing signs of use
  • Items damaged due to misuse
  • Gift cards (if applicable)
  • Clearance or final-sale items

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery and we will make it right.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

For return requests, contact:

go.silahna@gmail.com