Refund policy
At SILAHNA Golf Tools, we stand behind the quality of our products and want you to be satisfied with your purchase.
Returns
We accept returns within 30 days of delivery for unused items in their original condition and packaging.
To initiate a return, please contact us with:
- Your order number
- Reason for return
- Photos (if the item arrived damaged or defective)
Refunds
Once your return is received and inspected, we will notify you regarding approval of your refund.
Approved refunds will be issued to the original payment method within 5–10 business days.
Non-Refundable Items
The following items are not eligible for return:
- Products showing signs of use
- Items damaged due to misuse
- Gift cards (if applicable)
- Clearance or final-sale items
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery and we will make it right.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
For return requests, contact:
go.silahna@gmail.com